Privacy Policy

Company: Nelson Remove Limited
Company No.: 16238135
Website: nelsonremovals.uk
Email: info@nelsonremovals.uk
Phone: 07447 405285
Service Area: Nelson, Brierfield, Barrowford, Colne, Burnley and surrounding

1. Introduction

Nelson Remove Limited (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

2. Information We Collect

• Contact details such as name, phone number, and email address when you request a quote or contact us.
• Service details about your move, carpet fitting, or other related requests.
• Voluntary information you provide via forms, email, or telephone.
• Technical data such as IP address, browser type, and cookies when you visit our website.

3. How We Use Your Information

• To provide and manage our house removal and carpet fitting services.
• To communicate with you regarding your requests and bookings.
• To process quotes and, where applicable, payments.
• To comply with legal and regulatory obligations.

4. Data Protection & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. Access to your information is restricted to authorized personnel who need it to perform their duties.

5. Sharing of Information

We do not sell, trade, or rent personal identification information. We may share data only when:

• Required by law, regulation, or legal process; or
• Necessary to deliver our services (e.g., trusted partners assisting with removal services), under appropriate safeguards.

6. Cookies

Our website uses cookies to improve performance and enhance your browsing experience. You can manage or disable cookies in your browser settings. Some site features may not function properly without cookies.

7. Your Rights

Subject to UK data protection law, you may have the right to request access, correction, deletion, or restriction of your personal data, and to object to processing in certain circumstances. To exercise your rights, contact us using the details at the top of this page.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Updates will be published on our website.

9. Contact

If you have questions about this Privacy Policy, please contact us using the details provided above. Back to top